Installing the new infocrank for the first time (without cadence magnets) and it won't pick up the right side sensor. Does anyone know the reason for this or how to fix it?
I'm having the same problem. My infocrank is only a few months old and I have never gotten it to capture the right crank torque/power data. My ENTIRE reason for buying the Infocrank was to measure power on BOTH legs. If Verve can't get this to work, then I want a refund and will go with a much cheaper option.
My crank is brand new and the drive side isn't being picked up, any of you had the issue resolved?
I am having the same problem. In less than 9 months, 100 hours riding, my right crank batteries are empty for the second time!!! And I have bought good batteries. The left side are still working fine. What can I do?