I'm having the same problem. My infocrank is only a few months old and I have never gotten it to capture the right crank torque/power data. My ENTIRE reason for buying the Infocrank was to measure power on BOTH legs. If Verve can't get this to work, then I want a refund and will go with a much cheaper option.
My crank is brand new and the drive side isn't being picked up, any of you had the issue resolved?
I am having the same problem. In less than 9 months, 100 hours riding, my right crank batteries are empty for the second time!!! And I have bought good batteries. The left side are still working fine. What can I do?