Package contents for Infocrank M30BSA+Pracis rings
started a topic
about 1 month ago
I would like to know what items to expect for an order? I ordered an Infocrank with the M30 bottom bracket for 68mm BSA with Praxis 50/34 rings.
I expected that it contains the M30 bottom bracket, Infocrank, Praxis 50/34 rings, bottom bracket magnets, stick on magnets, L-shaped magnets, Allen wrench, 4 batteries and 2 M30 BB tools
However, upon receipt, it is missing the bottom bracket magnets, stick on magnets and most importantly, the M30 BB tool. Without the M30 BB tool, I cannot properly install the bottom bracket.
The ordering website clearly shows what is supposed to be in the "Full Start Up Kit" box. But that is not what I received.
What should I do now?
30 days ago
Where are you located? I can have your regions sales department look into your order specifically. Feel free to email firstname.lastname@example.org to reply privately.
Your shipment should come with the follow items...