Global Support

Product Warranty & Repairs 1

• Product Warranty & Repair Process

Video Guides 5

• How to Install your M30 InfoCrank - Video Guide
• How to Install your 24mm InfoCrank - Video Guide
• How to Install or Swap Batteries - Video Guide
• What is in the Box?
• How to Use the .207 Software

Batteries 4

• Where can I buy batteries for InfoCrank?
• Getting started with new batteries
• Checking Battery Levels
• Battery Drainage

Compatibility 7

• Which frames are compatible with InfoCrank?
• What bottom bracket is supplied with InfoCrank?
• Can I get a 53/39 chainring set?
• Will M30 InfoCrank fit my 24mm bottom bracket?
• Which bike computers will my InfoCrank power meter work with?

See all 7 articles

InfoCrank Daily 6

• Is the InfoCrank power meter waterproof?
• Should I re-zero or re-calibrate InfoCrank before each ride?
• What does the LED light signify?
• How can I test the Calibration of my crankset?
• Where is a good place to upload my data?

See all 6 articles

General 7

• Has InfoCrank been tested against the SRM?
• Has the InfoCrank arms been weakened by inserting the power meter?
• How long will the batteries last?
• Can I replace the InfoCrank batteries myself?
• What chain is recommended with Praxis Chainrings?

See all 7 articles

Installation 2

• Do I need to get InfoCrank fitted by a bike mechanic?
• My front derailleur is not shifting or shifting well?

Track InfoCrank® 2

• The Track InfoCrank®
• ISIS Bottom Brackets

Product Details 5

• How much does InfoCrank weigh?
• Does InfoCrank fit on Mountain Bikes, BMX, and Track Bikes?
• Chainrings for the InfoCrank
• Aren’t cadence magnets a thing of the past?
• What does InfoCrank actually measure?

Troubleshooting 8

• My Garmin is very slow when updating power balance numbers
• My cadence magnets hit the chainrings
• Can I auto sync InfoCrank data files to multiple training applications?
• My o-synce Navi2Coach won't charge when plugged into the USB port
• My InfoCrank is showing wrong or no cadence and/or power numbers.

See all 8 articles

Ceramic Speed BBright and BB386evo 3

• Does the M30 InfoCrank work with BBright and BB386evo?
• How do I know what spacers or washers to use?
• Should I use grease and LocTite on my Ceramic Speed BBright M30?

New hardware revisions to assist RevUp Firmware 1

• New boot loader/flashing lights mode...

Verve InfoCrank Nerve Centre 3

• VINC
• Verve InfoCrank® outputs
• VINC Pro

Android Firmware Updater 1

• Firmware Updater and Restore

Accuracy and Testing 1

• Accuracy and test results

Magnet-Free RevUp .206 Firmware 2

• How do I pair my InfoCrank with my head unit?
• How to replace batteries on RevUp Magnet-Free .206 Firmware?

MAC Firmware updater 1

• MAC Firmware updater ZIP file

Troubleshooting Guide 2

• Bottom Bracket Creaking?
• Front derailleur isn't shifting well?

General Diagnostics Guide 1

• General Diagnostics Guide