Global Support

Product Warranty & Repairs 1

• Product Warranty & Repair Process

Magnet-Free RevUp .205 Firmware 3

• How do I update my InfoCrank to RevUp .205 Firmware?
• How do I pair my InfoCrank with my head unit when running RevUp firmware?
• How to replace batteries on RevUp Magnet-Free .205 Firmware?

Compatibility 6

• Which frames are compatible with InfoCrank?
• What bottom bracket is supplied with InfoCrank?
• What drivetrains are compatible with Praxis chainrings?
• Can I get a 53/39 chainring set?
• Will M30 InfoCrank fit my 24mm bottom bracket?

See all 6 articles

InfoCrank Daily 8

• Where can I buy batteries for InfoCrank?
• Is the InfoCrank power meter waterproof?
• Should I re-zero or re-calibrate InfoCrank before each ride?
• What does the LED light signify?
• How do I change my InfoCrank batteries?

See all 8 articles

General 6

• Has InfoCrank been tested against the SRM?
• Has the InfoCrank arms been weakened by inserting the power meter?
• How long will the batteries last?
• Can I replace the InfoCrank batteries myself?
• What chain is recommended with Praxis Chainrings?

See all 6 articles

Installation 5

• Do I have to use Praxis chainrings?
• Do I need to get InfoCrank fitted by a bike mechanic?
• How do I pair my InfoCrank to my navi2coach or ANT+™ device?
• I’ve installed my InfoCrank, how do I make it register a cadence or power?
• My front derailleur is not shifting or shifting well?

Product Details 5

• How much does InfoCrank weigh?
• Does InfoCrank fit on Mountain Bikes, BMX, and Track Bikes?
• Which chainrings are available with InfoCrank?
• Aren’t cadence magnets a thing of the past?
• What does InfoCrank actually measure?

Troubleshooting 6

• My Garmin says the right crank is missing
• My Garmin is very slow when updating power balance numbers
• My cadence magnets hit the chainrings
• Can I auto sync InfoCrank data files to multiple training applications?
• My o-synce Navi2Coach won't charge when plugged into the USB port

See all 6 articles

Ceramic Speed BBright and BB386evo 3

• Does the M30 InfoCrank work with BBright and BB386evo?
• How do I know what spacers or washers to use?
• Should I use grease and LocTite on my Ceramic Speed BBright M30?

New hardware revisions to assist RevUp Firmware 1

• New boot loader/flashing lights mode...

Troubleshooting Guide 3

• Bottom Bracket Creaking?
• Front derailleur isn't shifting well?
• Why InfoCrank won't pair with my head unit?

General Diagnostics Guide 1

• General Diagnostics Guide